Contact Us

We’re here to help! Whether you have a question about our products, need assistance with an order, or just want to share your experience with us, we’d love to hear from you.

Email Us:

For any inquiries, please feel free to reach out to us via email at service@lelopets.com. Our dedicated customer service team will respond to your email as soon as possible, typically within 24-48 hours.

Phone:

+86 18755011166

Company Address:

3/F, Building C, Phase I, Huadi Workshop, No.8 Zhiye Road, Beijiao Town, Shunde District, Foshan City, Guangdong Province, China.

Live Chat:

If you need immediate assistance, use the chat box located at the bottom right corner of our website. Our live chat support is available. We’re here to provide you with real-time help and answer any questions you may have.

We look forward to assisting you and ensuring you have the best experience with Lelo Pets!

 

*Due to the large volume of inquiries, it will take a long time to process. Please be patient and wait for our reply. We will reply to your inquiry within the time limit.