We’re here to help! Whether you have a question about our products, need assistance with an order, or just want to share your experience with us, we’d love to hear from you.
Email Us:
For any inquiries, please feel free to reach out to us via email at service@lelopets.com. Our dedicated customer service team will respond to your email as soon as possible, typically within 24-48 hours.
Telephone:
Toll Free: +1 917 204 3229
Work Time: Mon-Fri 9:00AM - 6:00PM (PST)
Live Chat:
If you need immediate assistance, use the chat box located at the bottom right corner of our website. Our live chat support is available. We’re here to provide you with real-time help and answer any questions you may have.
We look forward to assisting you and ensuring you have the best experience with LeloPets!
*Due to the large volume of inquiries, it will take a long time to process. Please be patient and wait for our reply. We will reply to your inquiry within the time limit.